Respuestas automáticas · Chultún
Always answering is good. Answering something useful is another matter.
WhatsApp Business away messages and quick replies stop the silence, and that already helps. What they do not do is answer the question, or leave a record of who wrote. Here is what you can do with the app as it comes, and what you need when your business outgrows it.
Sound familiar?
It happens in almost every business.
You set up an away message and the customer went elsewhere anyway.
You reply "I'll send you prices in a moment" and sometimes you never do.
You have quick replies saved, but everyone writes whatever comes to mind.
What you get
What gets done.
What the app does solve
A greeting message, an away message and quick replies, well written and organized, with your real opening hours.
And where it falls short
It does not know what you sell, it does not quote, it records nobody and it cannot tell a new customer from a regular.
The next step, if you need it
An assistant connected to your catalog that does answer the question and leaves the opportunity created.
One voice for the whole team
How to greet, how to quote and how to close, written down and within reach.
And the measurement
How many wrote, how many got an answer and how long it took.
How we work with you
Three steps, no surprises.
- 01
We review what comes in
What time people write, what they ask and how long they wait for an answer.
- 02
We write and organize
Greeting, away message and quick replies, with your hours and your way of speaking.
- 03
We tell you whether it is enough
If that covers it, we leave it there. If not, we explain what comes next and what it costs.
How long does your business take to answer the first message today?And more to the point: what does it answer?
I want a proposalFrequently asked questions
What people ask us before we start.
Can I set up automatic replies without paying anything?
Yes. WhatsApp Business includes a greeting message, an away message and quick replies. We help you write them well, which is where the difference lies.
So why would I want anything more?
To actually answer: a price, a stock figure, a quote. And so there is a record of who asked, which the app does not do.
Can messages be scheduled for a given time?
With the app, no further than the away message. With the API yes, within WhatsApp's rules and using approved templates.
Should I message my whole list?
Carefully. Outside the rules, it is the fastest way to get your number blocked. It is done with approved templates and only to people who asked for it.
- 01Odoo ImplementationYour whole company in one system, up and running in days, not weeks.
- 02Migration to OdooMove to Odoo without losing anything along the way.
- 03Website & SEOWhy doesn't my business show up on Google?
- 04Social Media Audit & AnalyticsYour social media: what works, what's noise and what's missing.
- 05Google profile and mapWhen people search the map, be the one who shows up.
- 06Online storeAn online store that does not force you to enter the sale twice.
Tell us what you have today.
We'll tell you what makes sense and send you a tailored proposal. No commitment.