Data deletion

Last updated: September 12, 2026.

You can ask us to delete or correct your personal data by writing to hola@chultun.com. We acknowledge receipt within 2 business days and confirm the outcome in writing within 10 business days at most. Any refusal is explained in writing. The entity responsible for this process is CONSULTORA Y COMERCIALIZADORA VIAL, S.A.S. de C.V. (Legal notice).

Tell us your name, the business you spoke with and the channel (Messenger, Instagram or WhatsApp). Your messages, contact details and opportunity live in that business's Odoo: we handle the deletion with them and confirm it to you. You can also ask the business directly.

You can remove the application from your Facebook account (Settings & privacy → Settings → Apps and websites). For applications you've already removed, Facebook offers a "Send request" button to request data deletion; you can also write to us directly and we'll take care of it.

Write to us from your account and we verify your identity. We delete your registration —credentials, your Pages' identifiers and operating settings— within the following 30 days, and tell you how to remove the integration from your Pages on Facebook (Settings & privacy → Settings → Business integrations → Active → Remove). The data that lives in your Odoo is yours and stays there.

• Tax receipts, for as long as the law requires.
• Technical logs, for a maximum of 30 days.

Everything else is deleted. If you have questions about the status of your request, reply to the same email you sent it from.