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Messaging for Odoo · WhatsApp for Odoo

Answer WhatsApp instantly. Every chat, a lead in Odoo.

Built on Odoo's official WhatsApp integration: the assistant replies with your catalog, creates the contact and the opportunity in your CRM, drafts the quote and notifies your sales rep, who can step in from Odoo whenever they want.

Book a demo How it works

Sound familiar?

It happens in almost every sales team.

A customer writes at 7 PM and gets an answer at 10 the next morning.

Orders live on a rep's phone; if they leave, the orders leave with them.

Every chat would have to be typed into the CRM by hand. It never is.

How it works

Three steps, inside your Odoo.

  1. 01

    The customer writes

    To your WhatsApp Business number, connected to your Odoo.

  2. 02

    The assistant replies in seconds

    With products and prices from your catalog; it says it's an automated assistant and asks for what's needed: name, quantity, city.

  3. 03

    Your rep gets the opportunity

    Contact, channel and what they asked for are saved in the CRM and assigned; the quote is drafted. The rep replies from Odoo whenever they want, and the assistant steps aside.

What changes

From day one.

A reply in seconds

With your products and your prices, at any hour, and saying it's an assistant.

Every chat, an opportunity

Contact, channel, what they asked for and the quote, in your Odoo, with their rep.

Your team replies from Odoo

On the phone or on the computer; when the rep steps in, the assistant steps aside.

How many WhatsApp messages did your business get this week, and how many are in your CRM?With Chultún, both numbers are the same.

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What your team sees

The conversation, in real time, inside your Odoo.

  • Prices come from your published catalog; the assistant never makes up amounts.
  • If the customer asks for a person, the assistant notifies the rep and steps aside.
  • Your team sees and answers every conversation from Odoo, on the phone or on the computer.
Odoo · ConversationsWhat your team sees
ChannelsWhatsApp · Noé U.Messenger · PageInstagram · @userTeamJorge OchoaAna Pérez
Noé U.1:17 PMHi, I'm looking for a traffic drum for a job site
Assistant1:17 PMHi there! I'm CCVIAL's assistant. The most common one is the Trafitambo 109, at $473.36 plus VAT. How many do you need?
Noé U.1:18 PMI want 20 for my job site
Opportunity #1392 created and assigned to Jorge Ochoa · quote S00791 in draft · the assistant keeps answering until a rep writes
Jorge Ochoa1:24 PMHi Noé, this is Jorge. I'll set up delivery to your site: which city?

Frequently asked questions

Before you book the demo.

Do I need a new WhatsApp number?

Odoo's WhatsApp integration works with a number that isn't in use in the WhatsApp app. We help you set it up.

Can I step into a conversation?

Yes, from Odoo: once a rep replies, the assistant stops answering in that conversation.

What about Messenger and Instagram?

It is the same assistant, with the same history inside your CRM. Leave us your details and we will tell you what your business needs in order to connect them.

The other channels, and the CRM

The same assistant on WhatsApp, Messenger and Instagram; the same Odoo.

MEMessenger for OdooYour Page's messages, answered instantly and logged in your CRM. INInstagram for OdooEvery "price?" on Instagram, answered privately and logged in your CRM. 01Lead AssignmentDistributes every new lead in your Odoo CRM across your sales team in turns —nobody gets two until everyone got one— and notifies the rep on the spot. 02Inactivity ReassignmentEvery hour, it checks the open opportunities in your CRM. 03Stage ValidationWhen an opportunity moves to a new stage or gets quoted, the module checks the customer record. 04Quote Follow-UpThree reminders at 3, 10 and 17 days, sent as emails from the rep's own address.

See all modules

See it running in your Odoo.

We'll show you with your own catalog and your own team. No commitment.

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