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Service · Social Media Audit & Analytics

Your social media: what works, what's noise and what's missing.

We review your social media the way a customer sees it and the way the platforms measure it, with the latest analytics technology, and hand you a clear report with a plan for the following month.

Social media audit · last 90 daysReport
Posts84▲ steady
Messages received212▲ +31 %
Unanswered messages67▼ 32 % unanswered
Posts that started a conversation9of 84
WhatsApp link in the bioNofixed today
Response time14 hcompetitors: 2 h
Priority 1: answer the 67 pending messages and put WhatsApp in the bio. Priority 2: repeat the format of the 9 posts that actually started conversations.

Sound familiar?

It happens in almost every business.

You post every day and have no idea whether anyone bought because of it.

You have followers, but the ones who message you ask the price and vanish.

You pay someone to "handle social media" and nobody ever shows you a number.

What you get

What gets done.

An audit of every network

Facebook, Instagram, TikTok, LinkedIn: profile, bio, links, frequency, formats, replies to messages and comments. What's fine and what's costing you customers.

Analysis of what works for you

Which posts bring conversations and sales and which only bring likes. Using your own accounts' data.

Comparison with your competitors

What they do that you don't, and what you do that they fail to take advantage of.

A plan for the following month

What to post, when, in which format, and what to reply when people message you. Concrete, so your team can do it or we can.

How we work with you

Three steps, no surprises.

  1. 01

    Full review

    Your accounts, your posts from the last few months and your messages, plus your competitors' accounts.

  2. 02

    The report, in one session

    We walk you through it on a call: findings, priorities and the plan. No jargon.

  3. 03

    Follow-up, if you want it

    We measure the following month and adjust. And if your social media gets messages, Chultún's assistant can answer them and bring them into your CRM.

How many messages came in through social media this month, and how many went unanswered?The audit gives you both numbers.

I want a proposal

Frequently asked questions

What people ask us before we start.

Which networks do you review?

Facebook, Instagram, TikTok, LinkedIn and YouTube, depending on where you are and where your customers are.

Do I need to give you access to my accounts?

For the audit it's enough that they're public; for the message and statistics analysis, yes, with read-only access that you grant and revoke whenever you want.

Do you manage the accounts afterwards?

We can. First the audit, so the plan is based on data; then you decide whether your team runs it or we do.

Is it useful if I barely have any followers?

Even more so: it tells you where to put the effort before you spend it.

Tell us what you have today.

We'll tell you what makes sense and send you a tailored proposal. No commitment.