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A template is the only message you can start with.
If the customer wrote to you, you can reply freely for a while. If you want to write first — a shipping notice, a reminder, a promotion — you can only do it with a pre-approved message. That is a template, and that rule is the only thing separating a useful notice from a nuisance.
Sound familiar?
It happens in almost every business.
You want to notify about an order and do not know whether you can write first.
A template of yours was rejected and the reason says nothing clear.
You sent a promotion and the blocks rained down.
What you get
What gets done.
What it is and when you need it
An approved message to START a conversation. Replying to someone who wrote to you needs no template; writing first does.
What gets approved easily
Specific, expected notices: order confirmation, shipping, appointment, payment. The more useful and less advertising-like, the easier it passes.
What gets rejected
The vague, the purely promotional with no context, and anything that promises things. If it looks like unsolicited advertising, it is treated as such.
How to write one that works
Short, with just the right variables — name, reference, date — and one clear action. Long templates get read less and approved worse.
And who you send it to
People who gave you their number for that. An approved template does not turn a purchased list into legitimate sending.
How we work with you
Three steps, no surprises.
- 01
We list the notices you actually use
Order, shipping, appointment, payment. There are almost always fewer than six.
- 02
We write them and submit them for approval
Short, with variables and one clear action.
- 03
We connect them to the system
So the notice comes out of the order, not out of somebody remembering.
How many notices does your business send by hand, one by one?Those are your templates.
I want a proposalFrequently asked questions
What people ask us before we start.
How many templates do I need?
Fewer than you think. Four or five well-written notices cover almost the whole operation of a small business.
How long does approval take?
Usually not long, but it varies. That is why they are submitted before promising anyone a date.
One of mine was rejected. What do I do?
It is almost always because it is vague or sounds like advertising. You make it specific, remove the promise and resubmit.
Can I send promotions with a template?
With an approved template and to those who agreed. What does not change is consent: no approval fixes that.
- 01Odoo ImplementationYour whole company in one system, up and running in days, not weeks.
- 02Migration to OdooMove to Odoo without losing anything along the way.
- 03Website & SEOWhy doesn't my business show up on Google?
- 04Social Media Audit & AnalyticsYour social media: what works, what's noise and what's missing.
- 05Google profile and mapWhen people search the map, be the one who shows up.
- 06Online storeAn online store that does not force you to enter the sale twice.
Tell us what you have today.
We'll tell you what makes sense and send you a tailored proposal. No commitment.