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Plantillas de WhatsApp · Chultún

A template is the only message you can start with.

If the customer wrote to you, you can reply freely for a while. If you want to write first — a shipping notice, a reminder, a promotion — you can only do it with a pre-approved message. That is a template, and that rule is the only thing separating a useful notice from a nuisance.

Plantillas de WhatsAppExample
To startonly with a template
To replyno template, for a while
Approvedthe specific and expected
Rejectedthe vague and the promotional
Variablesname, reference, date
To whomto those who agreed
What almost nobody understands about templates: approving the text does not authorize who you send it to
The rule is not bureaucracyIt is what keeps WhatsApp useful for selling

Sound familiar?

It happens in almost every business.

You want to notify about an order and do not know whether you can write first.

A template of yours was rejected and the reason says nothing clear.

You sent a promotion and the blocks rained down.

What you get

What gets done.

What it is and when you need it

An approved message to START a conversation. Replying to someone who wrote to you needs no template; writing first does.

What gets approved easily

Specific, expected notices: order confirmation, shipping, appointment, payment. The more useful and less advertising-like, the easier it passes.

What gets rejected

The vague, the purely promotional with no context, and anything that promises things. If it looks like unsolicited advertising, it is treated as such.

How to write one that works

Short, with just the right variables — name, reference, date — and one clear action. Long templates get read less and approved worse.

And who you send it to

People who gave you their number for that. An approved template does not turn a purchased list into legitimate sending.

How we work with you

Three steps, no surprises.

  1. 01

    We list the notices you actually use

    Order, shipping, appointment, payment. There are almost always fewer than six.

  2. 02

    We write them and submit them for approval

    Short, with variables and one clear action.

  3. 03

    We connect them to the system

    So the notice comes out of the order, not out of somebody remembering.

How many notices does your business send by hand, one by one?Those are your templates.

I want a proposal

Frequently asked questions

What people ask us before we start.

How many templates do I need?

Fewer than you think. Four or five well-written notices cover almost the whole operation of a small business.

How long does approval take?

Usually not long, but it varies. That is why they are submitted before promising anyone a date.

One of mine was rejected. What do I do?

It is almost always because it is vague or sounds like advertising. You make it specific, remove the promise and resubmit.

Can I send promotions with a template?

With an approved template and to those who agreed. What does not change is consent: no approval fixes that.

Tell us what you have today.

We'll tell you what makes sense and send you a tailored proposal. No commitment.