Guía · Leads perdidos · Chultún
Almost no lead is lost on price.
When you really review where a month's prospects fell, price is almost never first. Three duller things appear instead: it took too long to answer, a quote went out and nobody followed up, or it was not clear whose it was. All three are fixed without lowering a price.
Sound familiar?
It happens in almost every business.
You quoted, the customer said "I'll look at it", and that was that.
Somebody asked on a Sunday and got an answer on Tuesday.
Nobody knew whose prospect it was, so it was nobody's.
What you get
What gets done.
Point 1: time to first reply
It weighs most and is easiest to fix. Whoever answers first usually gets the sale, even if they are not the cheapest.
Point 2: follow-up after quoting
Most quotes are sent and never touched again. It is not laziness: nobody has them on a list.
Point 3: the owner
A lead with nobody responsible dies on its own. With an owner and a deadline, hardly any are lost to forgetfulness.
Point 4: what the customer said and nobody read
"I'll look at it next month" is not a no: it is an appointment. It is almost never recorded as one.
And what it usually is NOT
Price. It shows up as the reason because it is the most comfortable one to give, for customer and rep alike.
How we work with you
Three steps, no surprises.
- 01
Measure your time to first reply
A week is enough to know where you stand.
- 02
List the quotes nobody has touched
It is almost always longer than people think.
- 03
And give each one an owner and a date
With that alone, most stop being lost.
How many quotes did you send last month that nobody touched again?Start with those before lowering a single price.
I want a proposalFrequently asked questions
What people ask us before we start.
How do I measure time to reply?
From when the message arrives to when the first one leaves your side. If it cannot be measured today, that is already the first finding.
And if I really am expensive?
You might be, and it is worth knowing. But you find out by comparing lost quotes against won ones, not from what one customer said as they hung up.
Is automated follow-up annoying?
The generic, badly timed kind is. A reminder on the right days, referring to what they asked for, hardly ever is.
How many reminders are too many?
It depends on your sales cycle. What is definitely a mistake is sending only one, and a bigger one is sending none.
- 01Odoo ImplementationYour whole company in one system, up and running in days, not weeks.
- 02Migration to OdooMove to Odoo without losing anything along the way.
- 03Website & SEOWhy doesn't my business show up on Google?
- 04Social Media Audit & AnalyticsYour social media: what works, what's noise and what's missing.
- 05Google profile and mapWhen people search the map, be the one who shows up.
- 06Online storeAn online store that does not force you to enter the sale twice.
Tell us what you have today.
We'll tell you what makes sense and send you a tailored proposal. No commitment.