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Guía · No perder tu número · Chultún

Losing the number means losing the door your customers come through.

Almost nobody thinks about this until it happens. Your business's WhatsApp number is, in practice, your main point of contact: if it gets restricted or lost, it is not a technical inconvenience, it is people no longer being able to write to you. And what causes it is almost always the same: messaging people who never asked to be messaged.

Guía · No perder tu númeroExample
Consentwho asked to be written to
Qualitythe sign that warns first
Templatesapproved for what they are
Blocksthe fastest cause
Easy opt-outfor those who no longer want it
Volumegrow slowly, not at once
The rule that sums it up: do not write to people who did not ask to be written to
The number is not entirely yoursIt is kept by complying, not by paying

Sound familiar?

It happens in almost every business.

You bought a list of numbers and want to send them promotions.

You got a low quality warning and do not know what it means.

You send the same message to hundreds of people from your phone.

What you get

What gets done.

What causes it, in order

Messaging people who gave no consent, being blocked or reported by many of them, and using templates for what they were not approved for.

The warning sign

The number's quality rating. It drops before anything serious happens, and almost nobody looks at it until it already has.

What a template is and why it exists

A pre-approved message for starting a conversation. It is not bureaucracy: it is what separates a legitimate notice from unsolicited messaging.

How to send properly

To people who wrote to you or gave you their number for that, with content they expected, and an easy way out if they no longer want it.

And what to do if it already happened

Lower the volume, review who you are writing to and fix the source. Insisting is the fastest way to lose it for good.

How we work with you

Three steps, no surprises.

  1. 01

    Check where your numbers come from

    If you do not know how somebody got on your list, that is the risk.

  2. 02

    Message the people who wrote to you first

    It is the safest sending there is, and also the one that responds best.

  3. 03

    Check quality weekly

    Before growing the volume, not after it drops.

If you lose the business number tomorrow, how do your customers reach you?It is worth protecting before, not after.

I want a proposal

Frequently asked questions

What people ask us before we start.

Can I send promotions?

Yes, with approved templates and to people who agreed. What you cannot do is message a purchased list.

How many people can be writing?

Through the API, several people on the same number. From the phone app, one.

My quality dropped. Does it recover?

Usually yes, by lowering volume and fixing who you write to. What does not recover on its own is the cause.

Do you send on my behalf?

We set the sending up within the rules and we tell you no when what you want to send puts the number at risk.

Tell us what you have today.

We'll tell you what makes sense and send you a tailored proposal. No commitment.