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Automatizar WhatsApp · Chultún

Automating is not installing a bot: it is deciding what does not need a person.

Most people start at the end — a bot that answers everything — and end up switching it off. What works is the reverse: automate first what repeats and carries no risk, leave what decides a sale to people, and move the boundary as you see it work.

Automatizar WhatsAppExample
Hours and locationfirst, no risk
Order statuspure lookup
Quotingwhen the data is right
Negotiationnot automated
Notificationswith an approved template
The boundarymoves as you read
The rule that stops you switching it off in a week: automate what repeats, not what decides the sale
A bot that answers everythingIs a bot you are going to switch off

Sound familiar?

It happens in almost every business.

You answer the same thing twenty times a day.

You put in a bot that answered everything and had to switch it off.

Order notifications are sent by hand, one by one.

What you get

What gets done.

What to automate first

Opening hours, location, payment methods, order status and availability. It repeats, carries no risk and frees up hours.

What to automate later

Quoting with catalog and prices. It works, but only when the data is right; otherwise it answers wrongly with great confidence.

What NOT to automate

Negotiation, complaints and an angry customer. There, an automated reply does more harm than silence.

Notifications, which almost nobody uses

Order confirmation, shipping notice and appointment reminders. They go with an approved template and to those who agreed.

And the boundary, which moves

You start small, read everything, and hand it more as you see it answer well. Not the other way round.

How we work with you

Three steps, no surprises.

  1. 01

    We count what repeats

    With your real conversations: what they ask and how many times.

  2. 02

    We automate the top of the list

    The repetitive and riskless, with everything in plain sight.

  3. 03

    We move the boundary

    Every couple of weeks, based on how you see it answer.

What is the question your team answers most often in a day?That is where you start.

I want a proposal

Frequently asked questions

What people ask us before we start.

Can I automate without a chatbot?

Yes. Notifications and hours or away messages need no assistant. It is the cheapest thing and the least used.

How much time does it save me?

It depends on how much repeats today. That is why we count first, on real conversations, instead of promising a figure.

And if the customer realizes it is a bot?

They should realize: the assistant says so. Deceiving costs more than automating.

Can follow-up be automated?

Yes, and it is usually the most profitable part: reminding about a quote on time sells more than answering fast.

Tell us what you have today.

We'll tell you what makes sense and send you a tailored proposal. No commitment.