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WhatsApp Business API · Chultún

The WhatsApp Business API, explained — and connected to your system.

The API is not an app you install: it is the permission for your business to answer WhatsApp from its own systems, with several agents at once and without the number living on somebody's phone. We explain what it really involves and leave it running against your CRM.

I want a proposal What's included
WhatsApp Business APIHow it ends up
A single numberseveral agents at once
Your CRMevery chat, an opportunity
Historythe conversation is stored
Assistantanswers with your catalog
Registration and verificationwe handle the paperwork
Templatesfor notices and reminders
What changes: the number stops living on a phone and becomes the business's
✓
A rep leaves and the history staysCustomers keep writing to the same number

Sound familiar?

It happens in almost every business.

You have read "WhatsApp Business API" everywhere and you still do not know what it is or what it costs.

Your business no longer fits on one phone: several people answer and they trip over each other.

You want messages to reach your system, not to live only on a phone.

What you get

What gets done.

We explain what it is, without the hype

What the API lets you do, what it demands of you, what is charged per conversation and what is not. Before you sign anything.

We handle the paperwork

Business verification, registering the number and permissions. You approve; the paperwork is on us.

Several agents on the same number

Your team answers from wherever they already work, without passing a phone between desks.

Connected to your CRM, not standing alone

Every conversation becomes an opportunity with its history. That is the difference between having the API and getting something out of it.

With an assistant, if you want one

The same connection supports the chatbot that answers with your catalog.

How we work with you

Three steps, no surprises.

  1. 01

    Review

    We look at which number you use today, how many people answer and where the information has to land.

  2. 02

    Registration and verification

    We register the number and verify the business.

  3. 03

    Connection and testing

    We connect it to your CRM, test it with real conversations and train whoever is going to answer.

Does your business's WhatsApp live on somebody's phone?With the API, it lives in your business.

I want a proposal

Frequently asked questions

What people ask us before we start.

Is it the same as WhatsApp Business, the app?

No. The free app lives on a phone and one person answers it. The API is the permission for your systems to answer that number, with several agents and with the history stored wherever you decide.

What does it cost?

It is charged per conversation, at a different rate depending on who starts it and why. That part is not set by us and it changes; we explain it with the rates in force on the day of your proposal, separately from what the implementation costs.

Can I keep my usual number?

Generally yes, and it is usually worth it: it is the one your customers already have saved. It has to be migrated carefully; that is reviewed in the assessment.

Can I send bulk messages?

Only with approved templates and clear rules about who and when. We set it up inside those rules; sending outside them is the fastest way to lose the number.

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Tell us what you have today.

We'll tell you what makes sense and send you a tailored proposal. No commitment.

I want a proposal