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Bot para WhatsApp · Chultún

A WhatsApp bot that actually knows what you sell.

Most bots repeat a script and waste the customer's time. This one is connected to your catalog and your CRM: it answers with what you actually sell, and when it does not know something it says so and hands the conversation to a person.

Bot para WhatsAppExample
Your catalogproducts, prices and stock
Your CRMthe opportunity, created on its own
It yieldswhen the rep steps in
It says it is an assistantit does not pretend to be a person
It does not improviseif it does not know, it hands over
In stagesthe easy things first
What stays in your system: contact, channel, what they asked for and the full conversation
✓
The customer does not have to repeat anythingThe rep steps in having read what was already said

Sound familiar?

It happens in almost every business.

You put in a bot and customers type "I want to talk to a human" in their first message.

The bot answers politely but has no idea whether there is stock or what it costs.

Everything the bot captured stays in the chat and never reaches the system.

What you get

What gets done.

Connected to your catalog

Real products, prices and stock. It is not a hand-written script that goes stale.

Connected to your CRM

Every conversation leaves an opportunity with the contact and what they asked for.

It knows when to keep quiet

As soon as a rep writes, the bot stops answering in that conversation.

It knows when it does not know

If something is not in the catalog, it says so and hands the conversation to a person. It does not improvise.

It is switched on in stages

It starts by answering the easy things, with everything in plain sight, and takes on more as you see it work.

How we work with you

Three steps, no surprises.

  1. 01

    We look at what people ask you

    Using your real conversations, not assumptions.

  2. 02

    We connect it

    Your number, your catalog and your CRM, with the paperwork handled by us.

  3. 03

    We release it and tune it

    You read the first conversations and we adjust before giving it more topics.

Does your current bot know what your products cost?Ours reads it from your catalog.

I want a proposal

Frequently asked questions

What people ask us before we start.

How is it different from menu bots?

It does not make you pick options: it understands the question and answers from your catalog. A menu covers three cases; this covers what people actually ask.

Can it pretend to be a person?

No, and it should not: it says it is an assistant. Deceiving the customer costs dearly, and Meta forbids it too.

What if it answers something wrongly?

That is why it is released in stages and you read everything at first. Whatever it does not know, it hands to a person instead of making things up.

Do I need the WhatsApp API?

Yes: it is what lets your systems answer the number. We handle the registration and verification.

Tell us what you have today.

We'll tell you what makes sense and send you a tailored proposal. No commitment.