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Module for Odoo Online · Reply Analysis

When the customer replies, your CRM already knows what to do.

It detects whether the customer is asking for time or has turned the quote down, and acts: pauses the follow-up, or cancels the quote, marks the opportunity lost and sends the exit survey.

Incoming emails · quotesAnalyzed
Re: Quote S00762 — Cones × 200from purchasing@constructora-norte.mx · today 9:04We're reviewing it with management, give us two weeks.Asks for time · follow-up paused
Re: Quote S00751 — Steel guardrail, 120 mfrom projects@vialmex.com · yesterday 5:32 PMThanks, but we've gone with another vendor.Declined · cancelled · opportunity lost · survey sent

Sound familiar?

It happens in almost every sales team.

The customer wrote "we already bought from someone else" and the quote sat in the pipeline for two more months.

Reminders that keep going out to someone who asked for time.

Lost quotes, and nobody knows why.

How it works

Three steps, inside your Odoo.

  1. 01

    The reply comes in

    An email from the customer about a quote sent from your Odoo.

  2. 02

    The text is read

    Rules in your customers' language —"we're reviewing it", "we already bought", "another vendor"— with no per-use cost.

  3. 03

    It acts and notifies

    Asking for time: pauses the follow-up and notifies the rep. Declining: cancels the quote, marks the opportunity lost, sends the exit survey and notifies.

What changes

From day one.

The pipeline tells the truth

What the customer replies changes the opportunity's status on the spot.

Zero nagging

Whoever asked for time stops getting reminders until the rep decides otherwise.

Every loss teaches you something

The exit survey goes out on its own; whatever they answer stays in your Odoo.

How many of your "open" quotes are already dead?This module reads them and closes them for you.

Book a demo

What your team sees

No new screens: everything happens where they already work.

  • The phrases it recognizes are extended with the ones from your industry.
  • Nothing is deleted: the cancelled quote and the lost opportunity stay in your Odoo.
  • The rep always gets the notification and can reverse it.
On the quote

Customer asks for time: follow-up paused

Customer declined: quote cancelled · opportunity lost · exit survey sent

Frequently asked questions

Before you book the demo.

Does it use artificial intelligence?

No: rules tuned to your business and your customers' language. There's no per-message cost.

What if it gets it wrong?

The rep sees the notice on the quote and can reactivate the opportunity.

Does it work with WhatsApp?

This module reads emails. For WhatsApp there's the messaging assistant.

See it running in your Odoo.

We'll show you with your own catalog and your own team. No commitment.